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About Cliik

What is Cliik?

Cliik is a new creative home-storage company. Cliik stands for elegance, innovation, and sustainability. We are on a mission to organize your world, one beautiful container at a time, while maintaining a commitment to quality and environmental consciousness. We believe in creating products that are as enduring and timeless as they are chic and contemporary.

Where is Cliik based?

New York, NY.

Product

What is Cliik made from?

Cliik is made from Tritan. Tritan is the safest plastic in the world for food storage. It's a BPA and BPS free plastic known for its durability and clarity - it's shatter-proof and stain proof.

How many magnets are incorporated in the Cliik container and its components?

The magnetic features of our Cliik containers are designed for convenience and functionality:

  • Lid: Each lid is equipped with 7 magnets, strategically placed to ensure a secure closure and easy stacking.
  • Label System: The label system utilizes 1 magnet to firmly attach to the lid, making labeling straightforward and reliable.
  • Small Container Bottom: There is 1 magnet embedded in the bottom of each small container, facilitating stable stacking and storage.

How durable are Cliik Tritan containers?

Cliik Tritan containers are very durable. Made from high-quality Tritan material, they are designed to withstand daily use, resist impacts, and maintain their clarity and quality over time. Whether you're using them at home, taking them on the go, or storing various food items, you can count on these containers to last.

Are Cliik containers dishwasher safe?

Yes, the Tritan body of our containers is designed to withstand the rigors of everyday use, including cleaning in the dishwasher. For the best care of the container, we recommend placing it on the top rack of your dishwasher. However, it's important to note that the lid, due to its ultrasonic welded construction, might not be completely sealed against water ingress. To ensure the longevity and functionality of the lid, we suggest not placing it in the dishwasher. Hand washing the lid is the best practice to keep it in optimal condition.

Can I put Cliik containers in the microwave?

Due to the magnetic feature in our Cliik containers, we strongly advise against using them in the microwave. The magnets can cause damage to both the microwave and the container, and it's important to prioritize safety and the longevity of your product.

Can Cliik containers be used in the oven?

No, Cliik containers are not oven-safe. The materials used to manufacture the containers, including the magnetic components, are not designed to withstand the high temperatures of an oven. For your safety and to maintain the integrity of your containers, please do not use them in the oven.

What is the highest temperature that Cliik containers can withstand?

Cliik containers are designed to safely withstand temperatures up to 212°F (100°C), making them suitable for storing hot foods and liquids. It's important to adhere to this temperature limit to preserve the integrity and safety of your containers.

For the Tritan container body, this temperature guideline applies, except for the small container. The presence of magnet on the bottom of small containers necessitates additional consideration. The magnets within these components are rated to withstand temperatures up to 80°C (176°F). Exposure to higher temperatures may affect the magnets' strength and performance.

To ensure the longevity of your Cliik containers and maintain the effectiveness of the magnetic features, please avoid exposing them to temperatures above these guidelines.

Are Cliik containers 100% leakproof?

Yes, our Cliik containers are 100% leakproof, thanks to our specially designed twisting lid. This ensures that you can carry soups, sauces, and other liquids without worrying about spills or leaks, keeping your meals secure and your bags clean.

Can I freeze food in Cliik containers?

Yes, Cliik containers are suitable for freezing. They can withstand low temperatures without cracking or losing their integrity. Just remember to leave a little space at the top for food expansion during freezing.

How much does each Cliik container weigh?

The weight of our Cliik containers varies by size to accommodate different storage needs:

  • Small: 0.4 lb (230 g)
  • Medium: 0.53 lb (280 g)
  • Large: 0.81 lb (368 g)

What is your packaging made from? Is it recyclable?

Yes, our packaging is made from recycled PET plastic, aligning with our commitment to sustainability and environmental responsibility. This choice ensures that not only are you receiving a product designed with durability and functionality in mind, but you're also supporting a cycle of recycling and reuse. Our packaging is fully recyclable, and we encourage you to recycle it after use to help minimize environmental impact.

What material are the Cliik container lids made from?

The lids of our Cliik containers are made from ABS plastic. This material is known for its strength, durability, and resistance to impact, ensuring that our lids are secure and can withstand daily use while keeping your food safe and fresh.

Do you offer gift packaging?

We do not offer gift packaging at the moment, but it's something we're planning to introduce in the future. Stay tuned for updates as we work to provide this option and enhance your gifting experience with our products.

Does the container come with stickers for the label system?

Yes, each Cliik container comes with a set of 20 sticker labels to help you organize your items more effectively. This includes 16 generic labels for common items and 4 blank labels that you can customize according to your liking. This labeling system is designed to make your storage solutions even more personalized and efficient.

When will you be offering custom lasered labels?

We're excited to announce that we will begin offering custom lasered labels starting Summer 2024! This new feature will allow you to personalize your Cliik containers, making them perfect for gifts, special occasions, or simply adding a personal touch to your collection. Keep an eye out for more information as we get closer to the launch.

Shipping

Where do you currently ship?

We are pleased to offer worldwide shipping. See our international shipping policy below.

How soon will my order arrive once placed?

For orders within the USA: Orders typically ship within 2 business days from the purchase date. Once shipped, delivery within the contiguous United States takes approximately 2-5 business days, depending on your location. Please note, delivery times are estimates and may vary.

How much does Shipping cost?

For orders within the USA: Shipping costs are calculated based on the weight of your order and the shipping destination. We strive to offer competitive rates and offer free shipping on order over $75.

How does Cliik ship?

We use a variety of shipping carriers to deliver orders, including USPS, UPS, and FedEx. The shipping method is selected based on the size and weight of your order and the shipping address provided.

How do I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your shipment directly on the carrier’s website.

Address Accuracy

Please ensure your shipping address is accurate and complete before submitting your order. Incorrect or incomplete addresses may lead to delivery delays or additional charges for re-shipment.

Do you ship to PO boxes and APO/FPO addresses?

We are able to ship to PO Boxes and APO/FPO addresses. However, delivery times to these addresses may be longer than standard shipping to physical addresses.

Delivery Issues

If your order arrives damaged or if you encounter any issues with your shipment, please contact our customer service team immediately. We are committed to resolving any problems quickly and to your satisfaction.

For any further questions or specific inquiries regarding shipping, please don't hesitate to get in touch with our customer support team at contact@cliikhome.com

International

Do you ship internationally?

Yes, we are excited to offer international shipping to customers around the world.

How soon will my order arrive once placed?

For international orders: International orders typically ship within 2-3 business days from the purchase date. Delivery times vary greatly depending on the destination country and its customs processes, but on average, you can expect your order to arrive within 7-21 business days.

How much does international shipping cost?

For international orders: Shipping fees for international orders are calculated based on the destination, weight, and dimensions of the package. The shipping cost will be calculated and displayed at checkout before you complete your order.

Customs, Duties, and Taxes:

Orders shipped outside of the United States may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. Cliik does not have control over these charges and cannot predict what they may be.

How do I track my order?

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). While we strive to provide tracking for every international order, please note that tracking capabilities may vary depending on the destination and shipping method.

Address Accuracy

Please ensure that your shipping address is accurate and complete at the time of checkout. Errors or omissions may result in delays or additional charges if the package needs to be rerouted.

Delivery Issues

If you encounter any issues with your delivery, such as a delayed or lost package, please contact our customer service team. We are here to help, but please note that our ability to influence delivery outcomes may be limited once a package leaves the United States.

Returns (International)

Contact customer service for specific instructions on returning an international order. For any further questions or assistance with international shipping, please don't hesitate to contact our customer support team at contact@cliikhome.com

Returns & Exchanges

What is your return policy?

We want you to be fully satisfied with your purchase. If for any reason you're not happy with your Cliik container, you have up to 14 days from the date you received your product to initiate a return.

Return condition:

Products must be returned in their original condition, unused, and in their original packaging to be eligible for a refund.

Initiating a return:

To start the return process, please contact our customer service team at orders@cliikhome.com with your order number and the reason for the return. We will provide you with a return shipping label and instructions on how to send the product back to us.

Refund process:

Once we receive your returned item and inspect it to ensure it meets our return criteria, we will process your refund. The refund will be credited back to your original method of payment within a certain number of days, depending on your card issuer's policies.

Return shipping:

We will provide a return shipping label for your convenience. There is no cost to you for returning the item.

If you have any further questions about returning an item, please feel free to reach out to our customer service team for assistance at contact@cliikhome.com

Orders

Can I modify or cancel my order once it's placed?

Yes, you can modify or cancel your order if it has not yet been shipped. If you need to make any changes or cancel your order, please contact us as soon as possible at orders@cliikhome.com with your order details.

If your order has already been shipped, we won't be able to cancel or modify it directly. However, you are welcome to return the item once it arrives. Please refer to our return policy for the steps on how to do this, or if you wish to exchange an item, simply ship it back to us, and we'll assist you with sending a replacement.

We strive to process orders quickly to ensure fast delivery, so please reach out to us at your earliest convenience for any changes.

Wholesale

How do I get in contact if I'm looking to feature Cliik containers in my retail store?

If you're interested in carrying Cliik containers in your retail store, we'd love to hear from you! Please reach out to us directly at wholesale@cliikhome.com with your inquiry. Our team is dedicated to supporting our retail and wholesale partners, and we'll provide you with all the necessary information and support to get started. We look forward to the opportunity to work together and bring Cliik containers to your customers.

Contact Us

How do I get in touch if I have general questions?

For any general inquiries or if you need assistance, please don't hesitate to contact us at contact@cliikhome.com. Our dedicated team is ready to help with any questions you may have about our products, your order, or any other concerns. We aim to respond to all emails as quickly as possible to ensure your satisfaction and provide the support you need.

Interested in a partnership?

Send us a note at tatum@cliikhome.com

Interested in becoming a retail partner?

Send us a note at wholesale@cliikhome.com

Anything else?

Send us a note at contact@cliikhome.com